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Award Redemption Trying to book AA metal using Iberia Avios

Discussion in 'questions. answers. conversations.' started by AT in Atlanta, Aug 10, 2017.

  1. AT in Atlanta

    AT in Atlanta New Member

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    Good morning. I'm at wit's end here. Trying to get a human when calling the Iberia 800# to no avail. I get transferred by automated system to a supposed representative and I receive dead air. Ultimately, I'm disconnected by the system. I've attempted this 10 times at least.

    I transferred all of my BA Avios yesterday to IB Avios in hopes of using them to book ATL - CHI - LON for mid-November flight in Business, because there was availability. I couldn't do so because I was never able to connect with a human.

    Has anyone had any luck with speaking to an Iberia rep?

    Should I (rather, can I) transfer all of my Avios back into BA (even though I hate BA as much as I now hate Iberia)?

    Thanks for any insight.
  2. MidSouth Skier

    MidSouth Skier Well-Known Member

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    Ugh, that's frustrating. I've never had to call Iberia. Maybe @Tiffany has some insight.
  3. Tiffany

    Tiffany One Mile At A Time

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    Maybe try using Google Voice or Skype to call a different number?