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Trouble ordering meals online on AA business

Discussion in 'questions. answers. conversations.' started by Jesus Garcia, Feb 12, 2018.

  1. Jesus Garcia

    Jesus Garcia New Member

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    Has anyone had issues selecting or even viewing the meal options on a business class AA flight from LAX-HND? I'm 3 weeks away but the option isn't available though the tab was showing before but would say not within 30 days when I tried to click on it. I called customer service to see what they said. The first guy had no clue that that was even an option online and started reading me the available "special requests" menus. I said thanks, called back and the second guy had the same answer. When I explained he said oh, sometimes they are not offered. Told me to email customer support for a "possible" answer. I'm going to do that next but wanted to see if anyone here knew anything.--Thanks
     
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  2. MidSouth Skier

    MidSouth Skier Well-Known Member

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    Welcome @Jesus Garcia - did you ever get an answer? If not, did you try the AA Twitter team? They're usually pretty good.
     
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  3. Jesus Garcia

    Jesus Garcia New Member

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    Yes I got a response, sorry I didn't come back and report, busy week. Screen Shot 2018-02-17 at 6.19.19 PM.png
     
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