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trouble collecting hilton bonus points

Discussion in 'questions. answers. conversations.' started by chris roan, Jun 27, 2018.

  1. chris roan

    chris roan Reader

    in the fall of 2017, I accepted an emailed offer to upgrade to the amex Hilton ascend card. I met the required spend. I have not received the promised bonus. I have my email/phone records to Hilton/amex, but no replies and no points. how can I penetrate the customer service walls and get a satisfactory response?
  2. MidSouth Skier

    MidSouth Skier Well-Known Member

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