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Credit Cards Problems Transferring UR to Flying Blue

Discussion in 'questions. answers. conversations.' started by Ian W., Jun 4, 2018.

  1. Ian W.

    Ian W. Reader

    Has anyone else been able to successfully complete a transfer in the last 2-3 weeks? I have read a bunch of posts on flyertalk where no one has been able to successfully transfer UR to Flying Blue.

    I tried transferring 16,000 UR points on Friday at noon to FB and still nothing showing up on either the AF or KLM website, regardless of logging in or going on a different country's website.

    Chase's response on the phone was that transfers usually take 24-48 hours and can take up to 7 days (unclear if it was business days). Flying Blue first said that it should take 48 hours, which is why they allow 48 hour holds. That was definitely wrong because it has been more than 48 hours without any update to my account. The latest was this morning, a FB customer service rep couldn't even find my account even though it shows up online :(.