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Award Redemption New SQ Suites complication

Discussion in 'questions. answers. conversations.' started by AMB, Oct 30, 2017.

  1. AMB

    AMB Reader

    Hi all - I'm looking to book SQ Suites next year and was wondering what would happen in a particular instance.

    If I book 2 seats in SQ Suites and the plane ends up being the new one with 6 seats instead of 12, is there any precedent that they would downgrade instead of allow us to keep our seats? Additionally, how far in advance would this be likely to occur? Does anyone have experience getting bumped and being able to rebook into Suites?

    I know there's a good chance there's no good answer to this yet, but I was wondering if there have been similar experiences in the past that people have had that would relate to this. If there's a good chance we get downgraded and they're not particularly accommodating, I will probably try to avoid dates that might be getting the new plane. On the other hand, if they're generally good about honoring existing tickets or reaccommodating, I'll probably take the chance for the new seat.
     
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  2. Gaurav

    Gaurav Well-Known Member

    Messages:
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    I think Ben specifically made some speculative bookings just so he could try the new product. I think in the end if the airline sells you an F ticket whether it is with miles or cash they would be obligated to to provide the product. I would definitely take the chance and be on top of your reservation to catch any issues quickly.
     
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    Last edited: Nov 1, 2017
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