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Award Redemption I received a $200 credit voucher from Frontier and used it to book a flight. Due to surgery I now ha

Discussion in 'questions. answers. conversations.' started by Barney Crout, Dec 14, 2017.

  1. Barney Crout

    Barney Crout New Member

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    I received a $200 credit voucher from Frontier and used it to book a February flight. Now due to surgery, I have to change the trip by one month. They will waive the $99 change fee but are telling me I will lose the $200 credit voucher since it is a one time use. Im confused because their policy says if I change a flight and rebook within 90 days I can apply the full value of the original ticket to the new ticket. Any advice?
  2. rickyw

    rickyw Well-Known Member

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    You could show them proof of the surgery (doctor's note), and hope to get a sympathetic agent?