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Ben

Award Redemption Help Booking FlyerBlue Award

Discussion in 'questions. answers. conversations.' started by FlyerDad, Oct 18, 2017.

  1. FlyerDad

    FlyerDad New Member

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    Hi Lucky: Hoping you can help given all your experience booking award tickets. I am trying to book a one-way award ticket using FB miles. I want to go from VIE-SFO this summer. I found the perfect date flying Delta business class (which is my preferred business cabin).

    The FB website shows all of the award segments I want as open; VIE-CDG, CDG-LAX, and LAX-SFO. No extended layovers. The system won't display the entire route as available, however. In the past, I've simply called the airline and fed the open segments to a CSR who can book them. With FB, however, the CSR is saying that even though the award segments are open, they can't book the route unless the entire route shows as available.

    Have you ever had this happen with FB? Is this a HUCA situation, or is this really a hard and fast rule? Thank you very much for your help.
     
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  2. Gaurav

    Gaurav Well-Known Member

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    Some airlines do enforce this but I'd definitely try calling back to see if you can find an agent who can put it together for you. Good luck!
     
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