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EK Chauffeur Service Question

Discussion in 'questions. answers. conversations.' started by DAS, Dec 2, 2017.

  1. DAS

    DAS Reader

    Booked EK F IAD-->DXB-->MLE-->JFK using JAL miles. I was under the impression that EK eliminated chauffeur service on award flights.

    However, when I logged into my EK account today, I noticed that I can book chauffeur service once I land at JFK, but not on my originating flight from IAD. Two questions:

    (1) I assume this is just a glitch in the system?

    (2) If it's not, why am I not offered chauffeur service to IAD? Is this a function of being offered in NYC, but not DC?

    Thanks in advance.
  2. Gaurav

    Gaurav Well-Known Member

    Likes Received:
    I'm guessing it's a glitch. I'd sign up and see what happens. Worst case you take an Uber or whatever else you would use.