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Delta's new computer upgrade

Discussion in 'questions. answers. conversations.' started by Mindjockey, Nov 9, 2017.

  1. Mindjockey

    Mindjockey Reader

    Hello, Lucky!

    First, thanks for all of your info about flying. It's saved me a lot.

    Second, I usually fly Delta, since for me it is very convenient. However, with Delta's recent reservation upgrade, I have had a lot of trouble. My first name is a single letter, J. Detla's reservation system no longer recognizes names shorter than three letters. That's what they tell me. I have several friends having the same issue.

    Have you heard of this problem yet? Would you happen to know a timeline for fixing it?

    I just spent 35 min on the phone with a very nice lady trying to get my flights. Online, the whole experience would be 5 minutes, and that would include getting coffee and donuts while waiting for confirmation.


  2. Tiffany

    Tiffany One Mile At A Time

    Likes Received:
    I haven't heard of this, but that's super obnoxious!!!